FAQ

Indeed, we require users to register before placing an order. However, you can also register during the checkout process after selecting your items.

We currently accept PayPal for payments, and we are working on integrating other payment methods. Please stay tuned for updates.

We offer a variety of shipping methods to ensure that your order reaches you as quickly and efficiently as possible. Here's an overview of our shipping options:

1. Fulfillment by Amazon (FBA): For customers shopping on Amazon, we utilize Amazon's FBA service to provide fast and reliable delivery. This means your items are shipped directly from Amazon's warehouses, ensuring quick transit times.
2. Oversea Warehouses: Where available, we prioritize shipping from our overseas warehouses to reduce delivery times and provide a more localized service.
3. Fulfillment by Merchant (FBM): If items are not available in local warehouses or through FBA, we use FBM, partnering with official Amazon logistics providers like Yanwen Logistics to ensure your items are delivered safely and on time.
4. International Shipping: For regions without access to our Amazon or eBay stores, we ship directly from China using Amazon's local FBM official logistics partners. This ensures a consistent experience with local Amazon FBM purchases.

By offering a combination of FBA, overseas warehouse shipping, and FBM, we strive to provide the best possible shipping experience for our customers worldwide.

We typically ship orders within 1-3 days after they are placed. Once your order is shipped, you will receive a shipment notification email along with a tracking number. You can track your order using this tracking number on the official website of Cainiao International Express to get detailed logistics information.

If your order is fulfilled by Amazon FBA or from our overseas warehouses, delivery times are optimized for speed, typically ranging from 1-5 business days. For items shipped directly from China via FBM, we aim to match Amazon FBM standards for delivery, which also targets a quick transit time. It typically takes about 7-25 days from shipment in China to delivery.

We offer a 30-day return policy for items in their original condition with proof of purchase. Certain items, such as perishables, custom products, and sale items, may not be eligible for return. For more details, please visit our Return Policy page.